Small Business IT

Remote desktop (RDP)

Also known as: RDP, remote desktop, Remote Desktop Protocol, remote access

Remote desktop (often RDP, Remote Desktop Protocol) lets you connect to and control another computer over a network, seeing its screen and using it as if you were there.

It's valuable for remote work and support, but exposing it directly to the internet is one of the most common ways attackers break into small businesses.

Remote desktop (RDP), explained at three levels

At home

Remote desktop is like a very long cable from your keyboard, mouse, and screen to a computer somewhere else. When you connect, the other computer sends you live pictures of its screen, and your typing and clicks are sent back to it. The programs and files never leave that computer; you are just operating it from a distance, such as using your office PC from your kitchen table.

At work

Remote desktop lets a person use another computer over a network as if sitting in front of it. On Windows, it usually runs on Microsoft's Remote Desktop Protocol, RDP. Businesses use it so staff can reach office PCs or shared servers from home. The catch is security: a remote desktop opened directly to the internet is one of the most common ways attackers break into small businesses.

Real-world examples

At home

Thomas wanted to reach his office PC from home and was about to enable remote desktop directly over the internet. His MSP stopped him, explaining that's exactly what ransomware gangs scan for, and instead set up access through a VPN with MFA, which is convenient and safe.

At work

A nearby business Marcus knew was hit by ransomware that entered through an exposed remote desktop. Learning from it, Marcus had his MSP confirm none of his machines had open RDP, routing all remote access through a secure gateway with MFA and login monitoring.

Common confusions

  • Opening remote desktop to the internet is fine if I use a strong password — Attackers brute-force, exploit protocol flaws, and use stolen credentials. Exposed RDP is compromised constantly regardless of password strength. It should always sit behind a VPN or gateway with MFA.
  • Remote desktop and VPN are the same thing — A VPN creates a secure tunnel to the network; remote desktop controls a specific computer. Often you use a VPN first, then remote desktop through it safely.
  • If it's worked so far without incident, our RDP setup is safe — Exposed RDP may be probed for a long time before a successful breach. Absence of an incident isn't evidence of safety. It should be secured proactively.

For analysts

Never expose remote desktop directly to the internet. It's a leading ransomware entry point. Insist that all remote access runs through a VPN, gateway, or ZTNA with MFA, and ask your MSP to confirm no machine has an open RDP port.

History & origin

Microsoft's Remote Desktop Protocol has let users control Windows machines remotely for decades. As remote work grew, RDP became a convenient way to reach office computers from home. But attackers relentlessly scan the internet for exposed RDP and brute-force or exploit it. It became a leading entry point for ransomware, making secure configuration essential rather than optional.