Security & Privacy

Malware

Malware is short for malicious software — any program or file created to cause harm.

It can steal your data, lock your files, spy on your activity, or damage your device. Malware includes viruses, trojans, ransomware, spyware, and more. Keeping your software updated and being careful about what you download are the best ways to stay protected.

Malware, explained at three levels

At home

Malware is bad software that someone sneaks onto your computer or phone to cause trouble. It might slow your device down, steal your passwords, or lock your files until you pay money. You can avoid most malware by not clicking suspicious links, keeping your apps updated, and using antivirus software.

At work

For businesses, malware poses a major threat to operations and data security. It can enter through email attachments, compromised websites, or infected USB drives. Companies use endpoint protection software, network monitoring, and employee training to prevent malware infections and limit their impact.

Real-world examples

At home

Tom downloaded what he thought was a free photo editing app, but his computer started running slowly and showing strange pop-ups. A scan with antivirus software revealed the app was malware that had been secretly installed alongside the editor.

At work

Angela, an IT administrator at a law firm, discovered that a staff member's workstation had been infected with malware through a phishing email attachment. She isolated the device, ran a forensic analysis, and confirmed no client data had been exfiltrated before restoring the system from a clean backup.

Common confusions

  • A lot of people believe malware only affects computers. Phones, tablets, smart TVs, and even IoT devices can be infected with malware.
  • A frequent misconception is that you'll immediately know if you have malware. Many types of malware are designed to operate silently in the background without any visible signs.
  • You might think Macs can't get malware. While less common, malware targeting macOS and iOS does exist and is growing.

For analysts

Business analysts should consider malware risks when defining requirements for systems that handle file uploads, email processing, or external integrations. Specifying malware scanning for uploaded files, restricting executable attachments, and requiring endpoint protection are practical ways to build malware resistance into project requirements.

History & origin

The first known malware, the Creeper program, appeared in 1971 as an experimental self-replicating program on ARPANET. The field expanded significantly in the 1980s and 1990s with the rise of personal computers, and malware has since become a multibillion-dollar criminal industry.